What is house-call grooming?

House-call grooming is exactly how it sounds! Your dog gets groomed in the comfort of your home. No need to travel to a grooming salon, the salon travels to you! All you need to do is provide a few things for your groomer and then sit back and relax while your dog gets treated to a spa day.

Why should I use a house-call groomer?

Some dogs feel less anxious about grooming when they’re in a familiar environment, like their home. House-call grooming also provides personalized one-on-one attention that a salon may not offer.

Do I need to provide anything?

The only things you'll need to provide are…

• a quiet, comfortable space for your groomer to bathe and groom your dog in

• towels

• a vacuum or broom so your groomer can clean up after the service.

Optional, but helpful…

• a foldable tub, if you have a stand-in shower or bathtub

• a hose attachment, if you do not have a shower or sink with a handheld shower head or faucet sprayer

Are there any vaccine requirements?

To ensure the safety of our groomers, we require signed documentation from your dog’s veterinarian proving that your dog is up to date with their rabies vaccine OR has undergone rabies titer testing. Medical exemptions for senior dogs or dogs with special health conditions are accepted. Valid documentation must be provided prior to your dog’s next appointment.

How long does the grooming process take?

On average, a small dog will take 2-3 hours to groom and a medium-sized dog may take 3-4 hours. The time it takes depends on many factors such as coat type, coat condition, your dog’s behavior/confidence level, if your dog needs extra special care and handling, style of haircut, and bathing setup (for example, low water pressure will result in a slower bath time)

How often should my dog get groomed?

We encourage you to get your dog groomed consistently every 4 weeks or sooner. This time frame helps keep your dog’s coat maintained and at its healthiest and helps speed up the grooming process, which benefits you, your dog, and your groomer!

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How is pricing determined?

Pricing is determined by the time, care, and attention each pet requires as an individual.

Is there a weight limit for your services?

While we love animals of all shapes and sizes, we can currently only accept dogs that will comfortably fit on a 16” x 24” tabletop. We may make exceptions at our discretion for short-haired bath dogs.

Can I stay and help?

While we appreciate you wanting to help, we also want to give your dog a fair chance to build confidence. You are more than welcome to watch quietly from an area where you can see what’s going on, but your dog cannot hear or see you. This allows the dog and the groomer to build trust and form a bond. Your groomer will gladly ask for help if help is needed.

What areas do you service?

We currently service Northeast NJ.

• All of Essex County

• Parts of Hudson County*

• Parts of Bergen County*

• Parts of Passaic County*

• Parts of Union County*

*Contact us today to find out if we travel to your area! Addresses outside of our service area may incur additional fees.

What is your cancellation policy?

Appointment changes, such as cancellations or reschedules, must be made at least 48 hrs prior to your dog’s scheduled appointment. Appointment changes made after the 48 hr time frame will result in a non-refundable service charge equal to the amount of your dog’s regular service. Clients that cancel or reschedule more than 2 times per year may lose access to scheduling future appointments.